Question 1

How long does shipping take?

Accepted Answer

Production typically takes 2–7 business days (canvas prints may take slightly longer). Shipping within the US typically takes 3–7 business days after production. International shipping is available to most countries and usually takes 7–21 business days. Exact delivery estimates are shown at checkout.

Question 2

What is the print quality like?

Accepted Answer

We use museum-quality canvas with archival inks that are rated to last 100+ years without fading. Our prints are produced by Printful, a leader in print-on-demand with strict quality standards. Each piece is gallery-wrapped on a solid wood frame.

Question 3

What is your return and refund policy?

Accepted Answer

Because every print is made on demand specifically for you, we do not accept change-of-mind returns. However, if your order arrives damaged, defective, or incorrectly produced, contact us within 7 days of delivery with photos and we will send a free replacement or issue a full refund — no questions asked.

Question 4

How does the AI art generator work?

Accepted Answer

Simply describe your ideal artwork in the prompt field — include details like subject, style, colors, and mood. Our AI will generate a unique piece based on your description. If you don't love it, you can regenerate or tweak your prompt until it's perfect.

Question 5

What sizes and frames are available?

Accepted Answer

We offer four sizes: 8×10", 12×16", 16×20", and 24×36". Frame options include canvas only (gallery wrapped), black frame, white frame, and natural wood frame. All frames are high-quality with a clean, modern look.

Question 6

Do you ship internationally?

Accepted Answer

Yes! We ship to most countries worldwide. International shipping rates and times vary by location. Shipping costs are calculated at checkout based on your destination.

Question 7

What if my print arrives damaged?

Accepted Answer

We stand behind our quality. If your print arrives damaged, please contact us within 7 days with photos of the damage. We'll send a replacement at no cost to you.

Question 8

Can I use my own image for a print?

Accepted Answer

Currently, we support AI-generated art and our curated gallery. We're working on a feature to allow custom image uploads — stay tuned!

Question 9

How do I track my order?

Accepted Answer

Once your order ships, you'll receive an email with tracking information. You can use this to follow your package's journey to your door.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe.

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